Skip to main content

​
Activity log

Every campaign carries a per-campaign activity feed — who edited what, who reviewed an AI diff, who left a comment. It’s the audit trail for collaborative campaign work, distinct from the per-user notification delivery channel.

​
TL;DR

  • One activity log per campaign, accessible from the campaign detail “Activity” tab.
  • Records edits, status promotions, AI proposals, comments, implementation-task resolutions.
  • Updates in real-time so multiple reviewers see each other’s actions live.
  • Distinct from the Notification Center widget — the activity log is a dashboard-side feed, not a user-facing channel.

​
What gets recorded

Per the spec: Each entry carries:
  • Actor — the user (dashboard team member) who performed the action.
  • Timestamp — when it happened.
  • Type — one of the categories above.
  • Payload — type-specific detail (the diff, the comment text, the status transition, …).

​
How to use it

​
Real-time updates

The activity tab streams updates as they happen — multiple reviewers see each other’s edits and comments live without refreshing. The mechanism is server-side; the dashboard subscribes once when the tab opens. The streaming channel is dedicated to collaborative team feeds — flat per-campaign updates, one or a few reviewers at a time. The Notification Center widget streams over a different channel optimised for per-user notification inboxes; don’t conflate the two. The activity log isn’t exposed to your customer’s widget: it’s a team-collaboration surface inside the dashboard, not a delivery channel and not part of the public SDK.

​
Retention

Activity entries are retained per the org’s plan, typically aligning with the per-message delivery retention. Aged-out entries are archived rather than deleted — the audit trail survives for compliance even when day-to-day display drops them from the dashboard.

​
Distinct from the Notification Center channel

A common mistake: thinking the activity log and the user-facing Notification Center are the same thing. They’re not: The naming overlap (“activity”) is unfortunate; treat them as separate domains.

​
FAQ

The real-time stream may have disconnected briefly (laptop sleep, flaky wifi). Refreshing the activity tab re-syncs from the last entry you saw and pulls anything missed. If the comment still doesn’t appear, check the timestamp filter — a “last hour” filter hides older entries.
Aligned with the per-message delivery retention on your plan (typically 90 days for the standard plan). Entries older than the window are archived rather than deleted; an audit-export call can fetch them for compliance reviews.
Two paths: the dashboard’s “Export activity” button (CSV) for the active retention window, and a backend audit-export endpoint for older archived entries. Both are scoped to the campaign and respect organisation membership.
Long-lived connections occasionally drop (load balancer timeouts, idle disconnects). The dashboard auto-reconnects on visibility change and re-syncs from the last entry you saw to fill any gap. If you see persistent stalls, refresh the tab.
Not today — the activity log is a dashboard-side surface. If you have an audit pipeline that needs activity events, the right surface is a future webhook (on the roadmap); meanwhile, the periodic export covers most needs.
Plain text + emoji today. Markdown-flavored rendering is on the roadmap. The text is stored verbatim, so future Markdown support will retroactively render existing comments.

​
See also

Campaigns

Campaign lifecycle and versioning.

Orchestrator

AI proposals and the implementation-task system.

Observability

Tracing actions across the platform.

Notification Center overview

The user-facing channel — distinct from the activity log.