| Customer data | Recipient profiles and channel addresses are stored; a send can also target an address given in the call. | No customer database to import or sync. Notifizz keeps only what sending requires (identifiers, addresses, preferences, delivery history); everything else is read from your systems when the message is built. |
|---|
| Channels | Email, SMS, push, in-app Inbox, Slack, Microsoft Teams, WhatsApp, Discord and webhooks. | Email and Notification Center are available. Web push is in closed beta and Intercom in pilot; SMS and WhatsApp are coming soon. |
|---|
| Live personalization | Message data comes from the send payload or stored profiles; Journeys can call your API with a fetch-data node. | Enrichers read your systems when the message is built, with a short cache: one hour by default, configurable per source. |
|---|
| Campaign creation | Product and growth teams design templates in Design Studio, build Journeys on a visual canvas and send Broadcasts; AI coding agents can create templates and Journeys through Courier’s MCP server. | Marketing and product create in a shared workspace; engineering implements what is missing. |
|---|
| Developer work | Integrate the Courier API or SDKs and connect your own delivery provider accounts (Courier Inbox needs none). | Connect events and enrichers. Reuse existing requirements; implement the missing ones. |
|---|
| Review and versions | Template drafts and publishing, version history with compare and rollback, versioned Journeys and an optional approval before publishing. | Editing, Implementation, Review and Live. Nothing goes Live until someone on your team publishes it. New campaigns go through Review first, and so do updates that change a campaign’s logic (event, steps, conditions, recipients, channels or data); text-only edits can be published directly. |
|---|
| Email delivery | Routing and failover across providers such as SendGrid and SES. | Your own domain, a spam score on Review test sends, and delivery and bounce data from the provider. |
|---|
| Hosting and privacy | Profiles and preferences are stored in a US or EU (Ireland) datacenter; EU data residency on Business and Enterprise plans. | Hosted in the EU (France). US subprocessors: Cloudflare (network), Postmark (email delivery) and Anthropic (AI). The AI designs campaigns from the structure of your events, never their values; a test run you ask it to debug is shared with it. No contact database sync. Suppressed addresses are kept as keyed hashes. |
|---|